Privacy Policy

Arketip Yazılım ve Danışmanlık Ltd. Şti. (“Arketip”), uses its best efforts to protect the personal data and rights of our valued customers. We pay attention to personal data processing and protection related to persons those benefit from our Company’s services. In compliance with The Personal Data Protection Law numbered 6698 (“PDPL”), within the concept of this responsibility, we process your data as described below and within the limits of legislation. Personal Data refers to any information relating to you.

The following articles stipulate information about the process of obtaining your personal data on the website and its subdomains and Copy 2 Online desktop and mobile applications including type of personal data we collect, purposes for collecting of such data, information on method of using the data, customer’s rights to change information on the processed data and our contact information.

1. Legal basis of processing personal data

The Personal Data Protection Law numbered 6698 stipulates provisions regarding processing of personal data or protection of personal data. We, as Arketip, need to process our customers’ personal data to fulfill our obligations derived from legislation and any agreements we made with our customers and provide the best service.

2. Definitions

  • 2.1. Company: Arketip Yazılım ve Danışmanlık Ltd. Şti. (Trade Registry Number of the Company: 292148-5)

  • 2.2. Relevant Person: Customers, service providers and third persons.

  • 2.3. Personal Data: Personal data refers to any information relating to you.

  • 2.4. Processing of Personal Data: Any activity including but not limited to collecting, recording, archiving, conserving, changing, reconverting, declaring, transferring, taking over, making obtainable, classification and processing of personal data or preventing the usage of such data totally or partially and automatically or non-automatically as being part of any data recording system.

  • 2.5. Board: The Board of the Protection of Personal Data.

  • 2.6. Anonymization: Process of converting personal data into anonymous data which is impossible to be linked with an identified or identifiable natural person, even by matching the personal data with other data.

3. Method of processing personal data

Your personal data will be collected in any verbal, written or electronic environment in accordance with the abovementioned purposes with the intention of the services to be provided by the Company within the legal framework and fulfilling the obligations completely and in due form arising from the agreement or law in this context. Your personal data collected for this legal reason can also be processed and transmitted for the purposes which are stated in items (3) and (4) of this text within the scope of the personal data processing conditions and purposes stated in PDPL.

Your personal data will be processed and updated as long as you benefit from our services.

Financial information regarding your payment method such as credit card, bank account etc. will not be stored by Company. Such information will be processed by Nestpay Ödeme Hizmetleri A.Ş. Türkiye (“Paratika”) or any other payment method company or banks which we deem appropriate. Paratika guarantees the security of your financial information by using SSL system.

Your personal data will be kept during the period set forth by applicable laws or during related legal periods which may necessary for the Company the cases in respect of protection and use of rights which the Company may have in possible future legal periods. At the end of this period, your personal data will be deleted, disposed or anonymized by the Company.

On our website, your data are saved through cookies when you surf on web sites so that you can make more efficient visit. Cookies are files where information, passwords are saved and files remember your information and be opened when you re-log in. You can remove all cookies or data from the Tools section of your internet browser, and reject all cookies from the Help section.

4. Purpose of processing your personal data

Your personal data will be processed within the conditions and purposes of personal data processing which is specified in PDPL to carry out the activities, meet the requirements provided by our Company in accordance with your needs and requests, provide better service to improve our communication with you, analyze the service to offer you special benefits, send commercial electronic messages in accordance with your preferences, send mail, conduct surveys, make statistical analysis, ensure the legal and commercial security of our Company and persons having a business relationship with our Company (The administrative operations for communication carried out by our Company, ensuring the physical security and supervision of the Company's locations, the evaluation processes of the business partner/customer/supplier (authorized person or employees), the legal compliance process, financial affairs etc.), determination and practice of our Company’s commercial and work strategies, ensure the conduct of our Company’s human resources policies.

Including the notifications, we may use your information to inform you about the services you get and the products you use. Besides, we may provide you with information regarding other Arketip services.

We associate data of the web site and the mobile application visits with anonymous demographic information and collectively use such information to provide more useful content. We also may associate data of the web site, desktop application and the mobile application visits with your personal information to provide customized content on Copy 2 Online website, desktop application and the mobile application.

In case you register for the news bulletin or accept receiving introductory e-mails, Copy 2 Online web site, desktop application and the mobile application may use customized links or similar technologies to track e-mails that you clicked. We also may associate such information with your other personal data to send more customized e-mails or purchase information to you. Each e-mail includes the link to cancel subscription and enables to cease getting such messages.

5. Institutions that your personal data is transferred to and on what purposes

Arketip may share collected personal data with its transaction partnerships and institutions that have collaborative relationships with Arketip, persons and institutions within the country and abroad that Arketip get cloud storage service from, institutions within the country and abroad that have agreements with Arketip on sending commercial electronic messages to customers, courier companies, subsidiary tools within the scope of marketing activities for better service to our valued customers and to satisfy them, agencies and advertisement agencies within the country and abroad, survey agencies, other third parties and relevant business partners within the country and abroad.

Arketip may process your personal data without your explicit consent in cases where the Personal Data Protection Law numbered 6698 provides for limited exceptions to the consent requirement for the process of personal data.

6. Your rights on your personal data

As per Personal Data Protection Law numbered 6698, we as Arketip, hereby would like to remind your below rights on your personal data. These are:

  • request information on whether your personal data is processed,

  • request information on the processing of your personal data,

  • request information on the purpose of the processing activity and on whether the data is processed in accordance with the specified purpose,

  • be informed of the third parties who received such data, within the country or abroad,

  • request corrections if the data was processed in incomplete or incorrect manner and request notification of correction to third parties to whom personal data has been transferred;

  • request deletion and purging of such data and request notification of deletion and purging to third parties to whom your personal data has been transferred,

  • object to adverse outcomes to be occurred when processing undergoes automatically;

  • claim compensation in case you suffer damages due to illegal processing of such data.

7. Your personal data update and rights on application

You can send your request to our Company for exercising your abovementioned rights by using written or e-mail address, secure electronic signature, mobile signature or electronic mail address previously notified to the Company and registered in Company's system; or by means of an improved software or application for the purpose of the application The application procedures are explained below to submit your written application to our Company.

The following shall exist in the application;

  • Name, Surname and, if application is in writing, Signature,
  • Turkish ID Number for the citizens of the Republic of Turkey, nationality, passport number or, if any, ID number,
  • Notification address of place of settlement or workplace,
  • If provided, notification e-mail address, telephone and fax number,
  • Subject of request.

In order to exercise your rights specified above, you may send your request including your explanations regarding the right which you request to exercise among those specified in Article 11 of PDPL with the information necessary for identification and other information explained above and provide with your identification documents to the address of Mimar Sinan Mah. Akarsu Sk. Çetin Apt. No: 7/5 Çekmeköy/İstanbul/Turkey by return receipt request, though notary or other methods explained above or you may send your request to [email protected]